| According to G. Moore in high tech markets as ours there is always a gap between the “standard product” (i.e. what we deliver in a box) and the “whole product” that actually satisfies clients’ expectations. Hence consulting, product support, training... are the vital services that Siemens offers to close the gap between the client expectation on one hand and the standard product on the other. |
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| More information can be found here |